Our advice workers are not here to judge you or tell you what to do. They’ll talk you through your options and legal rights and help you make your own decision based on full and accurate information.
We give advice on practical things that might affect you, like your welfare and your rights; employment; education and training; money and debt; issues about housing and homelessness; sexual health and relationships; being a parent; getting along with your family and finding useful, interesting and fun things to do.
Opening Times of our advice drop in services:
Norwich: Monday to Friday 1.30pm – 5.30pm
Great Yarmouth: Monday, Wednesday and Friday 1.30pm – 5.30pm
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We believe you should get the best information and advice at the highest quality, and we hold the Advice Quality Standard (AQS) quality mark for advice and casework.
We’ll stand up for you if you think you’ve been treated unfairly. We can double check what you’ve been told elsewhere, help you with complaints procedures or tribunals, come with you to important appointments and represent you and advocate for you.
Employment & Education & Training
We provide information and advice about jobs, training and education opportunities, help making CVs and preparing for job interviews. We run a special drop in on Tuesday mornings in Norwich from 10.30-12.30
Money & Debt
We offer money ‘health checks’, help you open bank accounts, budget, prioritise your debts and make offers to your creditors. If your case is more complicated we can refer you to a licensed debt specialist.
Housing & Homelessness
We offer advice on your rights around housing and homelessness, finding suitable accommodation, and living independently. We will help you appeal decisions made about your housing or homelessness applications, or contact your landlord if you would like us to.
Benefits and Welfare Reform – Your Rights
We will advise on your entitlements and provide help with form filling and appealing if you’ve been turned down. Up-to-date Benefits Information is available on our website too – These pages are currently being updated to ensure you have the best possible guide to changes to the benefits system.
Sexual Health & Relationships
Our sexual health workers can give you support so that relationships and sex can be pleasurable, consensual and healthy. We issue c-cards, provide free male and female condoms, dams and lubricant. We offer free pregnancy testing, Chlamydia and gonorrhoea testing.
For more information on Sexual Health advice, click here.
Evolve is MAP’s monthly group for transgender, intersex, genderqueer and gender-questioning young people. It provides a safe space for young people to meet and discuss trans* issues and also to just hang out in a trans* friendly environment, where people are respectful, understanding and friendly.
The team members who run the group are available to provide advice and information on transition, trans* sexual health, sex and relationships, name changes, discrimination, education and employment. Occasionally we run group activities outside of the meetings and have been involved in film-making projects, poetry workshops, and Norwich Pride.
If you would like to come along, or need some more info you can email us at firstname.lastname@example.org.
We provide one-to-one advice and on-going support for young mums and dads. You can drop in to see our Young Mums worker on Tuesday and Wednesday afternoons and our Young Fathers worker on Wednesday and Thursday afternoons. Couples can be seen together by either or with both of us. Appointments are also available on request.
These services are open to any and all parents under the age of 26, including parents-to-be, step parents, and those who have been separated from their children. We support couples, single parents and non-resident parents..
Our advice and support is provided on a ‘needs based’ assessment or in response to specific requests. We can provide long term on-going support and one-off pieces of advice.
We will be running group activities from 2nd March – see the calendar for what’s on each week.
For more information on our Young mums and dads drop drop-in click here.
If you have been thrown out of home, or aren’t getting on with your family and would like help to sort out your differences, our fully qualified community mediator can help.
Things to Do
We can give you information and advice about activities (sports, arts, etc), courses, training and volunteering.