Mental health

Good News! MAP is offering safe face-to-face counselling again. Click here for updates

Most of our work is being disrupted because of the Covid-19 pandemic. Like everyone we are closely following government guidance to keep staff and young people safe and ease the burden on emergency health services. Unfortunately this means a lot of information on our website is not accurate or up to date. Things are changing so quickly we think it’s easier to tell you what we are doing. So click here for the latest information.

MAP provides counselling and mental health support for young people age 11-25 from our centres in Norwich and Great Yarmouth and in schools and community bases around Norfolk. All of our services are free, confidential and carried out by professionals trained in youth counselling and youth mental health.*

NEW!!!!  You can now access an online service – Kooth.

Kooth is a specialist digital provider of free, safe, anonymous and easy to access mental health support and counselling for 11-25s and is available in the evenings and weekends as well as week days. Find out more and sign up here.

Just One Norfolk also have a range of services around children’s emotional and mental health. Find out more and check out their website here.

Our counsellors and youth mental health workers can help if you:

  • are anxious, depressed or angry
  • want to improve your relationships with others
  • worrying about self-harm, sexuality or gender issues, eating disorders, drug or alcohol addiction
  • need help making important life decisions
  • feel that you are in a crisis

Where and when?

If you are 18-25, you can contact one of our centres in Norwich or Great Yarmouth or email us and we’ll let you know your options.

*Please note, counselling is by appointment only (we do not offer drop in counselling) and MAP is not a crisis mental health service.

If you’re under 18, MAP is a part of Point 1, the NHS service for children and young people 0-17 with problems that are negatively affecting their mental health. We deliver the part of the service for young people aged 11-17.

If you are 14 or over you can refer yourself for counselling via the Point 1 Single Point of Contact: Here

Or you can call them on: 0800 977 4077

If you are age 11-13: Your parents or carers can make a Point 1 referral for you – Or this can be done via your GP or school, in which case your parents/carers need to be aware of this and give their permission.

You can find more information about Point 1 Here  or call Point 1 on 0800 977 4077.

Please note that we have waiting lists for most of our counselling services and, at times, with the exception of the Point 1 NHS service, these may be closed.