Current Vacancies

Join our team supporting young people in Norfolk


At MAP, we are advisers, counsellors, youth workers and other professionals working together to provide the best support we can to young people aged 11-25, in a way that works for them.

We are very excited to welcome you to apply for the following vacancies to join our team who are committed to our values of:

  • Being Young Person Centred
  • Valuing Each Individual
  • Being Professional
  • Working for Social Justice

Director of Operations

Hours:                 37 hours per week

Location:            Norwich (with county wide remit)

Salary:                 £43,497 – £49,914 per annum

Closing date:     9am Monday 15th November 2021

Selection process: Monday 22nd or Wednesday 24th November 2021

MAP have an exciting opportunity for an experienced project manager and senior leader to strategically manage the ongoing delivery, evaluation and sustainable planning of our reputable, integrated services for young people aged 11-25.

This will involve the management of:

  • High functioning Heads of Services and Senior Managers to deliver a complex set of interlinked projects
  • Operational planning, including oversight of logistics, health and safety, facilities, HR and IT
  • Maintaining operational systems, policies and procedures, in compliance with legislation, regulations and quality standards
  • Maintaining and promoting a positive, reflective and value-based culture

Travel will be required for this post so a full driving licence and access to transport is essential. Occasional flexibility around hours will be required to meet the needs of the service. Appointments will be made subject to a satisfactory enhanced DBS check.

Further details:

To apply for this vacancy please see the how to apply section below.


Our established and respected Advice Services Team are proud to deliver support, advice and guidance to young people in Norwich, Great Yarmouth, Kings Lynn and outreaching to the rest of Norfolk.  We would love to hear from you if you have what it takes to fulfil any of the following roles…

Advice Worker

Hours:                 37 hours per week

* Flexible Working: Options available, part time applications will be considered on a job-share basis or stand alone with sufficient hours for the role to be covered.  If applying on a part-time or job-share basis please state the hours you require to work.

Location:            Norwich & Great Yarmouth

Salary:                Starting salary £24,099 per annum with incremental progression based on performance to £25,911 per annum

Closing date:     9am Monday 1st November 2021

Interview date: Thursday 4th or Friday 5th November 2021

As an Advice Worker, you will provide free, impartial and confidential advice, information and guidance to young people on a wide range of issues including debt, employment and housing. You will support and help young people, to address their problems and prevent them from becoming worse. Your approach will be person centred, giving them the knowledge and tools required to make informed choices and access services.

Applicants will be able to demonstrate:

  • experience of working with young people
  • relevant qualifications, experience or training in advice work or similar/related practice
  • knowledge of social issues, policy and practice, as they affect young people
  • an interest in employment, education and training
  • one to one and group work skills
  • communication skills
  • IT and reporting skills
  • MAP values

Further details:

Mental Health Advisers

3 posts available

Hours:                 37 hours per week

* Flexible Working: Options available, part time applications will be considered on a job-share basis or stand alone with sufficient hours for the role to be covered.  If applying on a part-time or job-share basis please state the hours you require to work.

Location:            Our Norfolk bases are in Norwich, Great Yarmouth and Kings Lynn.  Please state on your application form which location is your preference.  There will also be some outreach work across other areas of Norfolk.

Salary:                Starting salary £24,099 per annum with incremental progression based on performance to £25,911 per annum

Closing date:     9am Monday 1st November 2021

Interview date: Thursday 4th or Friday 5th November 2021

As a Mental Health Adviser you will provide information and advice, self-help, coaching/mentoring and psycho-education support so young people to enable them to set goals and manage their own mental health.  You will support young people with a range of issues affecting mental health such as money, education and training and relationships.  You will also provide help and advocacy to access services that help improve mental health, such as sports, group activities, youth work, arts and support groups.

Applicants will be able to demonstrate:

  • experience of working with young people with mental health problems
  • relevant qualifications, experience or training in mental health, advice work or similar/related practice
  • Current knowledge of diagnosis and treatment of mental illness and of other agencies delivering services to young people with mental health problems in the area.
  • knowledge of social issues, policy and practice, as they affect young people
  • one to one and group work skills
  • communication & coaching skills
  • IT and reporting skills
  • MAP values

Further details:

Senior Mental Health Adviser

Hours:                 37 hours per week

* Flexible Working: Options available, part time applications will be considered on a job-share basis or stand alone with sufficient hours for the role to be covered.  If applying on a part-time or job-share basis please state the hours you require to work.

Location:            Norwich, with travel around Norfolk required

Salary:                Starting salary £26,457 per annum with incremental progression based on performance to £28,635 per annum

Closing date:     9am Monday 1st November 2021

Interview date: Thursday 4th or Friday 5th November 2021

As Senior Mental Health Adviser and coordinate MAP’s mental health advice service as part of a management team.  You will provide line management and support to your team and support service development to ensure continuous improvement and greater efficiency in our delivery of services to young people.

Applicants will be able to demonstrate:

  • experience of working with young people with mental health problems
  • relevant qualifications, experience or training in mental health, advice work or similar/related practice
  • experience of leading, motivating and managing others
  • knowledge of social issues, policy and practice, as they affect young people
  • one to one and group work skills
  • the ability to cope with challenging and emotionally charged situations.
  • the ability to write reports on advice activity for funders.
  • communication & coaching skills
  • IT and reporting skills
  • MAP values

Further details:

Please read the letter below from Yolly Southgate, Head of Advice Services and if you have any further questions regarding the above roles, please contact Yolly at YollySouthgate@map.uk.net.

To apply for the above vacancies please see the how to apply section below.


MAP Trustees

Time commitment:        Minimum attendance at 4 Board meetings per annum which take place on Monday evenings at 6:00 p.m. plus an annual Trustee Away Day

                                           Mandatory training in safeguarding

                                           Attendance at sub-group meetings and additional away days if additional duties are taken on e.g. Trustee safeguarding lead or finance lead

Role type:                         Voluntary.  Expenses will be paid for travel, etc.

Location:                          Norwich

Closing date:                    9am Monday 1st November 2021

MAP supports thousands of young people in Norfolk each year by providing free and independent advice, counselling and youth work. We have a team of around 100 staff and volunteers who are committed and passionate about providing these essential services.  We are looking for individuals to join our Trustee Board to assist us with the strategic direction of the project going forward.

We’re seeking a diverse range of applications to reflect our work with a diverse range of young people. We are committed to equality, diversity and inclusion.

We would like to hear from you if…

You want to support our mission and become a Trustee, especially if you have a particular interest in getting involved in areas such as safeguarding, education and health & safety or have a clinical background. 

Prior experience of being a Trustee for a charity is not required as you will be provided with training, support and mentoring to develop your understanding of what being a Trustee means. You will need to be interested in attending meetings, considering reports and other papers.

If you are aged 16-25 and want to contribute your knowledge and lived experience to MAP we are very interested as we are looking to represent young people on our board in order to make decisions that are centred on their needs. 

Our commitment to you…

You’ll be joining a team of six trustees, each with their own interests and expertise for you to learn from and engage with. We’re looking for fresh perspectives and new ideas to bring to the board; we will listen to your ideas and enable you to be involved in developing MAP as a service provider.  Whether you’re a young person yourself who wouldn’t think of themselves as a trustee, you work in completely different sector, or just haven’t thought about being a trustee before, we’d love to hear from you.

The role of Trustee…

You’ll be overseeing and directing our strategic plans and helping us to meet our objectives and obligations. As a charity, we’re passionate about our values, which we’d hope you would be too. These are:

  • Being Young Person Centred
  • Valuing Each Individual
  • Being Professional
  • Working for Social Justice

It’s our mission to help all young people in Norfolk know what it is to be valued, and to ensure they have access to all the support and information to make a successful transition into adulthood. The role of Trustee is integral to this mission, and the knowledge, experiences and insight you could bring can make a huge difference to lives of young people in Norfolk now.

Eligibility…

The role of Trustee is overseen by The Charity Commission. In 2018, the Commission updated their guidelines on what might disqualify a person from becoming a Trustee. To find out more, click here to view the Government’s guide for individuals.

I’m interested, what are the next steps…

If you think you have the time, passion and enthusiasm to join us on our journey, we’d love to hear from you. If you’d like an informal chat about the role please email: HR@map.uk.net who will answer any initial questions or put you in touch with Dan Mobbs, Chief Executive for any specific questions or for a fuller overview of what being a Trustee means.

How to apply…

Once you have decided to submit an application to be a Trustee please email HR@map.uk.net with a cover letter (max 2 sides A4) outlining:

  • Why you want to be a trustee of MAP, including why you care about our mission?
  • What you would like to gain from this experience?
  • What programmes or youth related activities you have previously been involved in?
  • What you feel you could bring to the post based on your experience and skills, with reference to the responsibilities described in this pack.

Please also provide:

  • An up-to-date CV.
  • Details of two people who ‘nominate’ you to the role of Trustee who are willing to make a statement outlining your suitability.  Please note, we will contact nominees before the Board meeting which is the final stage of the selection process.

Further details:


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@mapyoungpeople


How to apply:

If you would like to apply for any of the vacancies above, please submit your completed application form and recruitment monitoring form to HR@map.uk.net

Successful candidates will receive a range of benefits including:

  • competitive salary
  • 30 days holiday increasing to 35 after 5 years’ service (plus bank holidays)
  • generous pension contributions
  • company sick pay
  • Counselling and support through an Employee Assistance Programme
  • excellent on-going training and development opportunities
  • support from an established and reputable team
  • corporate events and activities
  • wellbeing focus
  • regular line management
  • flexible working
  • free tea and coffee
  • access to cycle to work scheme

Company Registration No. 5249208

Registered Charity No. 1107927


Our commitment to recruiting people safely to work with young people

MAP is committed to safeguarding and protecting all children and young people and will do so by implementing robust safer recruitment, selection, induction, training, support and ongoing performance management of employees and volunteers. Read our Safer Recruitment policy below:

Got a question?

Click here to email the HR team!

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